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Our Guarantees

Dear Customer,

Thank you for choosing My Angel Service for your electrical needs. We take pride in offering high-quality services and want to assure you that your satisfaction is our top priority. For this reason, we offer the following guarantees for our services.

Guarantee Details

On-Time Guarantee:

We know your time is valuable. That’s why at My Angel Service we guarantee the following: “We’re On Time, or You Get a 20% Discount!” We want you to know that we value your time as much as we value our own. Our punctuality and professionalism guarantee sets us apart from our competitors.

Satisfaction Guarantee:

At My Angel Service, we are committed to offering a 100% satisfaction guarantee. This means that if you are not completely satisfied with our services, we will do what is necessary to correct the situation at no additional cost to you.

Coverage:

  • Service Guarantee: We offer a 1-year guarantee on the installation performed. If any issues related to our work arise within this period, we will correct them at no additional cost.
  • Product Guarantee: If any product we have installed fails within one year, we will replace it at no additional cost for the installation. However, a travel fee of $49.00 will apply.

Exclusions:

  • Damage caused by misuse, negligence, unauthorized modifications, or incorrect installations performed by third parties.
  • Damage resulting from natural disasters, accidents, or normal wear and tear of equipment.

Warranty Claim Process:

  1. Initial Contact: Contact our customer service at +1 (305) 399‑4211 or send an email to [email protected].
  2. Documentation: Provide a description of the problem along with any relevant documentation, such as photos or videos, if possible.
  3. Evaluation: Our team will evaluate your claim and, if necessary, arrange a visit to rectify the issue.
  4. Correction: If your claim is approved, we will proceed to correct the issue within a reasonable timeframe.

Warranty Limitations:

  • This warranty is valid only for the original customer who contracted our services and is not transferable.
  • The warranty applies only in the South Florida area where we operate.

Contact Us:

For any additional inquiries or assistance, please do not hesitate to contact our customer service team.

Phone: +1 (305) 399‑4211
Email: [email protected]
Address: 231 NW 24th Ave, Miami, FL 33125, United States

Thank you for trusting My Angel Service. We look forward to serving you for many more years.

Sincerely,
My Angel Service

Our Electrical Services